Privacy Policy
This policy explains how Prapanjika ("we", "us") collects and uses your personal information when you visit prapanjika.com or buy from us.
Information we collect
- Account details: your name, email address, phone number and WhatsApp number.
- Delivery details: the addresses you enter at checkout.
- Order details: the products you buy, amounts and order status.
- Basic visit information: pages viewed, the website you came from and device type. We do not use third-party advertising trackers.
How we use it
- To process, ship and support your orders.
- To contact you about your order by phone, WhatsApp or email.
- To send one-time codes when you reset or change your password.
- To understand which pages and channels bring visitors, so we can improve the store.
Sharing
We share your name, address and phone number with our courier partners only to deliver your order. Emails are sent through our email provider (Brevo). We never sell your data.
Security
Passwords are stored in encrypted (hashed) form, and the website uses HTTPS. Only authorised staff can see order details.
Your choices
You can ask us to update or delete your account and data at any time by contacting us at +91 91 88366 788.
Cookies
We use essential cookies to keep you logged in and to remember your cart. We do not use advertising cookies.
Contact
Prapanjika, 6 745/C Vaipiriyam, Mathil PO, Payyanur 670307, Kerala. Phone / WhatsApp: +91 91 88366 788.