Refund, Return & Cancellation Policy

Cancellation

You can cancel an order before it is shipped. Message us on WhatsApp at +91 91 88366 788 with your Order ID. Once an order is marked Shipped, it cannot be cancelled.

Returns and replacements

We accept returns or replacements only if the product arrives damaged, defective or different from what you ordered.

• Record an unboxing video when you open the parcel. This is required for damage claims.
• Contact us within 48 hours of delivery with the video and photos.
• Keep the original box and all parts.

After we check your claim, we will arrange a replacement or a refund.

Not eligible

• Change of mind after the product is delivered.
• Damage caused after delivery or by misuse.
• Products without the original packaging.

Refunds

Approved refunds are paid by UPI or bank transfer within 5 to 7 working days. For cash-on-delivery orders, COD charges are not refundable unless the item was damaged or wrong.